Frequently asked questions
How many people can attend my event?

Our platform has been designed with scalability in mind and therefore there is no real limit as to how many people can attend your event. For larger events we do work with you to ensure that we have the correct balance of attendees in each room - striking the balance between feeling busy but not looking overcrowded.

How do attendees communicate? 

We operate using proximity sound. If you have your voice function turned on, you’ll be heard by other attendees in the environment. You are able to mute yourself whenever you like, simply by pressing mute. Attendees within a certain distance can hear your conversations. For private conversations you can call people directly through the chat bar.

Can I have my room up all year round?

Yes. Its is possible to have your room live all year round. Some clients have even replaced their websites with their own immersive environment where they can display case studies and visitors can learn about their services in an interactive way. 

How do users move between rooms?

Think of our platform as a website. We can position buttons on the page which transport users to other rooms, place links in the agenda bar, or even install visual portals in the rooms.

How many sponsors can I have?

There is no set limit as to how many sponsors you can have at your event. We also encourage our clients to take a creative approach as to what those sponsorship opportunities look like. We can build booths, put up signage, activate dynamic photo walls, build custom online- games, and even shape the physics of the environment to reflect the brand.

How much customisation can be applied?

Finally, no two events ever have to be the same. Our platform offers endless customisation options. Want your own virtual office to entertain clients? no problem. Your own branded beach for networking drinks? sure thing. Host a panel on Mars? please say yes. We can build custom games, sponsorship booths, & breakout areas too! 

What anayltics can be tracked?

We can track a wide range of analytics and even look into putting specific measures in place to track metrics you are particularly interested in tracking. We have heat maps of where attendees spent their time, can see who interacted with who, and even tell you what parts of your presentations were the most engaging and more...

What kind of support and training do you offer?

As soon as you sign up, we assign you a dedicated account manager who takes care of your needs before, during and after the event. Our technical team remains on standby to resolve any issues while your event is in progress.

What technology is needed and do I need to download anything?

Our platform runs on the cloud so you or your attendees don’t need to install software to access your event. All you need is a standard web browser and a stable internet connection.

How long does it take to set up and event? 

A typical room can take 1-2 weeks to set up. This includes configuring branding elements, designing booths, uploading content and scheduling activities. Customisations to the default features, however, can take more time and are estimated on a case-to-case basis.

Can we move people about for networking purposes?

A typical room can take 1-2 weeks to set up. This includes configuring branding elements, designing booths, uploading content and scheduling activities. Customisations to the default features, however, can take more time and are estimated on a case-to-case basis.

Still have questions? contact us.